Terms And Conditions
Please read the Terms carefully and if you do not accept the Terms, do not use the Website. The Terms shall also apply to all telephone betting and betting or gaming via mobile devices including downloadable applications to a mobile device (as if references to your use of the Website were references to your use of our telephone betting and/or mobile devices betting facilities).
Where you play any game, or place a bet, using the Website, you will be deemed to accept and agree to be bound by, the Rules which apply to the applicable products available on the Website. The Rules can be found in the "How to play" Section.
We may need to change the Terms from time to time for a number of reasons (including to comply with applicable laws and regulations, and regulatory requirements). All changes will be published on the Website. The most up-to-date Terms will be available on the Website. If any change is unacceptable to you, you should cease using the Website and/or close your account. If, however, you continue to use the Website after the date on which the changes to the Terms come into effect, you will be deemed to have accepted those changes.
Reference to "WisdomBets", "We", "Us" or "Our" is reference to wisdomBets.com’s corporate entities.
Reference to "you", "your" or the "customer" is reference to any person using the Website or the services of WisdomBets and/or any registered customer of WisdomBets.
Reference to "Username" is reference to any person who has registered on our website by using Phone number.
As you are aware, the right to access and/or use the Website (including any or all of the products offered via the Website) may be illegal in certain countries. You are responsible for determining whether you're accessing and/or using the Website in compliance with applicable laws in your jurisdiction and you warrant that gambling is not illegal in the territory where you reside.
YOUR WisdomBets ACCOUNT
1.1 All applicants must be over 18 years of age to place a bet or register with WisdomBet. WisdomBets reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. WisdomBets takes its responsibilities in respect of under-age gambling very seriously.
1.2 All information supplied when registering with the site MUST be accurate and complete in all respects. In particular, if using a credit or debit card, the cardholder's name MUST be the same as the name used when registering with the Website. Where this is not the case, the relevant account will be suspended. Where an account is suspended, the relevant customer should contact us. All bets that are placed prior to an account being suspended will stand - win or lose.
1.3 WisdomBets may confirm a customer’s address by posting an address verification letter to the customer. All correspondence will be discreet and the envelope will not display any reference to WisdomBets. When such correspondence is initiated, all offers and withdrawal requests may remain pending until the address has been confirmed as correct.
1.4 By accepting the Terms and/or registering to use the Website you hereby agree that we shall be entitled to conduct any and all such identification, credit and other verification checks from time to time that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website and our products generally. You agree to provide all such information as we require in connection with such verification checks. We shall be entitled to suspend or restrict your account in any manner that we may deem in our absolute discretion to be appropriate, until such time as the relevant checks are completed to our satisfaction.
1.5 As part of the registration process, we may supply your information details to authorised credit reference agencies to confirm your identity. You agree that we may process such information in connection with your registration.
1.6 Customers may open only one account. Should we identify any customer with more than one account we reserve the right to close or suspend any such customer and WisdomBets shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).
1.7 Customers must keep their registration and account details up to date. This, and your account information, may be amended in the Personal Account section of the Website. If you require any assistance, please contact us.
2.1 WisdomBets allows all its customers to choose their own username and password combination. Customers must keep this information secret and confidential as you are responsible for all bets placed on your account and any other activities taking place on your account.
2.2 Bets will stand if your username and password have been entered correctly (whether or not authorised by you), subject to there being sufficient funds in the account.
2.3 If, at any time, you feel a third party is aware of your user name and/or password you should change it immediately via the Website. Should you forget part or all of your combination, please contact us.
2.4 You are responsible for all transactions where your name and account number or name and username are correctly quoted (whether or not authorised by you). If you nominate another person as an authorised user of your account, you shall be responsible for all transactions such person makes using the relevant account details. Should you lose your account details or feel that someone else may have your account details, please contact us.
2.5 Please note that cardholder details and any other sensitive data should never be sent to us by unencrypted email.
2.6 The current balance and transaction history of your account may be viewed at any time once you have logged into your account on the Website.
Suspension and Closure
4.1 If you want to close your account, please contact us. Any negative balance on your account will fall immediately due and payable to WisdomBets, and your account will not be closed until the relevant amount owed to WisdomBets is paid in full.
4.2 WisdomBets reserves the right to close or suspend your account at any time and for any reason. Without limiting the preceding sentence, WisdomBets shall be entitled to close or suspend your account if:
(a) you become bankrupt;
(b) WisdomBets considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;
(c) WisdomBet considers that you have used the Website in an unfair manner or have deliberately cheated or taken unfair advantage of WisdomBets or any of its customers;
(d) WisdomBets is requested to do so by the police, any regulatory authority or court;
(e) WisdomBets considers that any of the events referred to in (a) to (c) above may have occurred or are likely to occur;
4.3 If WisdomBets closes or suspends your account for any of the reasons referred to in (a) to (e) above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by WisdomBets (together “Claims”) arising therefrom and shall indemnify and hold WisdomBets harmless on demand for such Claims. In the circumstances referred to in (a) to (e) above, WisdomBets shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).
C. YOUR FINANCES
Deposits and Bets
1.1 You may only bet with the amount of cleared funds held in your account. Accordingly, if you want to place bets or participate in gaming, you must deposit monies into your account. Further details of how to deposit, withdraw and transfer funds can be found at Deposits/Withdrawals.
1.2 By depositing funds into your account, you direct us and we agree to hold them, along with any winnings, for the sole and specific purpose of using them (i) to place your sporting and gaming stakes; and (ii) settling any fees or charges that you might incur in connection with the use of our services (Purpose). We shall be entitled to suspend or close your account if we reasonably consider or have reason to believe that you are depositing funds without any intention to place sporting and/or gaming stakes. In such circumstances we may also report this to relevant authorities.
1.3 All funds that we hold for you are held in separate designated customer bank accounts to be used solely for the Purpose and the bank has acknowledged this. We must return the funds to you if they are not used for the Purpose.
The bank has acknowledged that your funds are held in those accounts solely for the Purpose. The bank has confirmed that it will not mix customers’ funds in those accounts with any other, including our own, and that it has no claim on the funds itself.
In view of the above, in the event of our insolvency, your funds are protected. The funds would still belong to you and would not fall into the hands of the liquidator.
<pre class="aLF-aPX-K0-aPE">1.4 You agree that we shall be entitled to retain any interest which might accrue on monies held in your WisdomBets account.
1.5 No credit will be offered by any employee of WisdomBets, and all bets must be supported by sufficient funds in the customer account. WisdomBets reserves the right to void any bet which may have inadvertently been accepted when the account did not have sufficient funds to cover the bet. Should funds be credited to a customer's account in error it is the customer's responsibility to inform WisdomBets without delay. WisdomBets will recover such funds by account adjustment.
1.6 Unless otherwise stated, all examples given on the Website are given in NGN. For any transaction which requires a currency exchange, the applicable exchange rate will be the mid-rate as quoted by the Financial Times. The currency options available are listed in Appendix One to these Terms and Conditions and on the Website.
1.7 Once a currency is selected, funds are deposited, wagered and winnings paid in that currency. In order to transact in a different currency, you must close your existing account by contacting us and open a new account with your preferred currency.
1.8 WisdomBets shall be entitled to withhold and/or retain any and all amounts earned or received by you as a result of or in connection with your ‘unauthorised’ use of the Website including activities which are not for an authorised purpose.
2.1 Where possible, all withdrawals will be processed to the payment account from which the deposits were made. Withdrawal payments can only be made in the name of and to the registered account holder.
2.2 Withdrawals can be processed by clicking 'Withdraw' on the Website, subject to there being sufficient funds in your betting account.
2.3 If the value of a deposit is not played through in full before a withdrawal is requested, WisdomBets reserves the right to make a charge to the customer’s account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly.
3.1 If we incur any charge-backs, reversals or other charges in respect of your account, we reserve the right to charge you for the relevant amounts incurred.
3.2 We may, at any time, set off any positive balance on your account against any amounts owed by you to WisdomBets or any company within the WisdomBets group.
3.3 You are responsible for reporting your winnings and losses to the tax and/or other authorities in your jurisdiction.
3.4 Internet gambling may be illegal in the jurisdiction in which you are located. If so, you are not authorised to use your payment card to complete the transaction. However, any bets/wagers accepted from such jurisdictions will stand - win or lose.
1.1 WisdomBets reserves the right to decline all, or part, of any bet requested at its sole and absolute discretion. All bets are placed at your own risk and discretion.
1.2 We only accept bets made online (including via mobile device or downloadable applications on a mobile device). Bets are not accepted in any other form (ost, email, fax, etc.) and where received will be invalid and void - win or lose.
1.3 It is the responsibility of the customer to ensure details of their bets are correct. Once bets have been placed they may not be cancelled or changed by the customer. WisdomBets reserves the right to cancel any bet at any time.
1.4 Your funds will be allocated to bets in the order they are placed and will not be available for any other use. WisdomBets reserves the right to void and/or reverse any transactions made after a bet has been placed involving allocated funds, either at the time or retrospectively.
2.1 Bets will not be valid if there are insufficient funds in your account.
2.2 A bet that you request will only be valid once accepted by WisdomBets’s servers. Each valid bet will receive a unique transaction code. We shall not be liable for the settlement of any bets which are not issued with a unique transaction code. If you are unsure about the validity of a bet, please check your account history, or contact us.
2.3 Notwithstanding the above, if bets are placed via a credit or debit card they are not valid until we have received payment in full. The bet will be automatically void if we have not received the payment prior to the relevant event commencing.
2.4 Should a dispute arise, you and WisdomBets agree that the WisdomBets transaction log database will be the ultimate authority in such matters.
3.1 All customer offers are limited to one per person, family, household address, email address, telephone number, mobile device (e.g. mobile or tablet), application download or shared computer (e.g. public library or workplace).
3.2 Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers (e.g. where common betting patterns across the same fixture/markets have been identified across accounts), which due to a deposit bonus, enhanced payments, free and risk free bets, or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, WisdomBets reserves the right to reclaim the bonus element of such offers and in WisdomBets’s absolute discretion settle bets at the correct odds, void the free and risk free bets or void any bet funded by the deposit bonus. In addition, WisdomBets reserves the right to levy an administration charge on the customer up to the value of the deposit bonus, free and risk free bet or additional payment to cover administrative costs. WisdomBets further reserves the right to ask any customer to provide sufficient documentation for WisdomBets to be satisfied in its absolute discretion as to the customer’s identity prior to WisdomBets crediting any bonus, free and risk free bet or offer to the customer’s account.
3.3 WisdomBets reserves the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time and at WisdomBets’s sole and absolute discretion. Offers only apply to customers who have made an actual/real money deposit with WisdomBets.
3.4 WisdomBets reserves the right to amend the terms of or cancel any customer offer or promotion at any time.
Settlement and Payouts
4.1 All bets are subject to the Rules for the relevant sport / market / game set out in the How to play section and the provisions set out in Appendix Two to these Terms and Conditions.
4.2 WisdomBets reserves the right to suspend a market and/or cancel any bet at any time. When a market is suspended any bets entered will be rejected. WisdomBets also reserves the right to cease betting on any markets at any time without notice.
4.3 The "Potential Win" calculation available on the Website is for information purposes only, and all bets will be calculated using the stake/risk at the odds accepted. In multiple bets/parlays with a void selection(s) the "Potential Win" figure is reduced accordingly.
4.4 Should a customer include a non-runner or void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.
4.5 Winnings from settled bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and WisdomBets reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.
4.6 WisdomBets reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) or pool has been manipulated; or (iii) match-rigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with WisdomBets across any or all of our betting channels. Any decision made by WisdomBets in this regard will be conclusive. If any customer owes any money to WisdomBets for any reason, we have the right to take that into account before making any payments to that customer.
4.7 Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, WisdomBets reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.
4.8 For events where there is no official "off" declared, the advertised start time of the event will be deemed the 'off'. If for any reason a bet is inadvertently accepted after an event or match has commenced (other than live In-Play betting clearly indicated on the Website), bets will stand providing the final outcome is not known, and that no participant/team has gained any material advantage (e.g. a score, sending off for the other team, etc.) at the time the bet was placed. If the outcome of an event/market is known WisdomBets reserves the right to void the bet, win or lose. Disputes over times bets are placed will be settled using the transaction log. All times stated on the Website and/or referred to by WisdomBets staff relate to GMT unless stated otherwise.
4.9 In-Play Betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off for the other team etc.) we reserve the right to void the bet, win or lose.
4.10 If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures), all bets will be void, unless settlement of bets is already determined.
4.11 Where a customer gives ambiguous instructions, WisdomBets reserves the right to split the amount of monies staked between the potential outcomes. Where this is impractical we reserve the right to void the whole of that bet. In any event, the decision of WisdomBets is final.
USE OF THE WEBSITE
Information and Content
1.1 Information accessed by you on the Website (including results, statistics, sporting data and fixture lists, odds and betting figures) is for your personal use only and the distribution or commercial exploitation of such information is strictly prohibited. No warranty is given as to the uninterrupted provision of such information, its accuracy or as to the results obtained through its use. It should not be relied upon when placing bets, which are made at your own risk and discretion.
2.1 Your computer equipment or mobile device and internet connection may affect the performance and/or operation of the Website. WisdomBets does not guarantee that the Website will operate without faults or errors or that the WisdomBets services will be provided without interruption. WisdomBets does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet or telecommunication service provider (including, for example, if you are unable to place bets or to view or receive certain information in relation to particular events).
2.2 For customers using WisdomBets’s mobile sites for the placing of bets, please note that WisdomBets will not be responsible for any damage to, or loss of data from the mobile device that the software is installed on, and will also not be responsible for any call, data or other charges incurred whilst using the software.
3.1 The Website and WisdomBets products may only be used for the purposes of placing bets on events and/or gaming products.
3.2 You must not use the Website for any purpose which (in WisdomBets’s opinion) is illegal, defamatory, abusive or obscene, or which WisdomBets considers discriminatory, fraudulent, dishonest or inappropriate.
3.3 WisdomBets will seek criminal and contractual sanctions against any customer involved in fraudulent, dishonest or criminal acts via or in connection with the Website or WisdomBets's products. WisdomBets will withhold payment to any customer where any of these are suspected. The customer shall indemnify and shall be liable to pay to WisdomBets, on demand, all Claims (as defined in paragraph B.4.3 above) arising directly or indirectly from the customer’s fraudulent, dishonest or criminal act.
Third Party Content
5.1 WisdomBets receives feeds, commentaries and content from a number of suppliers. Certain third party product providers may require you to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If you do not accept the relevant third party terms and conditions, do not use the relevant feeds, commentaries or content.
5.2 WisdomBets does not accept any liability in respect of any third party feeds, commentaries and content.
5.3 WisdomBets does not allow any employee, anyone else in any way connected to such employee or anyone otherwise connected to a third party service provider (to be determined in WisdomBets’s absolute discretion) to bet/wager on any market or event where the third party service provider is providing a service to WisdomBets. WisdomBets will void any bet/wager where it determines in its absolute discretion that such betting/wagering has taken place.
5.4 Where the Website contains links to third party websites and resources, these links are provided for your information only. WisdomBets has no control over the content of these sites or resources, and accepts no liability for them or for any loss or damage that may arise from your use of them. The inclusion of a link to a third party website does not constitute an endorsement of that third party’s website, product or services (if applicable).
6.1 WisdomBets will not be liable for any errors in respect of bets including where: (i) WisdomBets has incorrectly stated the relevant odds/spreads/handicap/totals amount; (ii) WisdomBets continues to accept bets on closed or suspended markets; (iii) WisdomBets incorrectly calculates or pays a settlement amount; or (iv) any error occurs in a random number generator or pay tables included, incorporated or used in any game or product.
6.2 Incorrect Price - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identified any bets will stand and be settled at the WisdomBets revised price. Where a revised price is deemed less than 1.01 then bets will be void.
Where there is sufficient time before the start of an event, WisdomBets will endeavour to contact the customer and may allow the option of cancelling the bet in our absolute discretion.
6.3 Incorrect Count/Line/Spread/Handicap/Total - Prior to the start of an event, In-Play or after the event, where an Obvious Error is identified any bets will stand and be settled at the count, line, spread, handicap or total taken at the WisdomBets revised price except for the following situations:
i) Where a revised price is deemed less than 1.01 then bets will be void.
ii) Any bet placed on a count, line, spread, handicap or total where the outcome is already known when the bet was placed will be void.
6.4 Where there is sufficient time before the start of an event, WisdomBets will endeavour to contact the customer and may in our absolute discretion allow the option of cancelling the bet.
6.5 Incorrect Fixture - Where the wrong player or team is quoted within a fixture name all bets will be void. Such determination to be in WisdomBets’s absolute discretion.
6.6 Wrong Participant - If a wrong participant is quoted for any match or event, bets placed on that participant will be void; other participants may also be void. Such determination to be in WisdomBets’s absolute discretion.
6.7 Late Bets - If for any reason a pre-event bet is inadvertently accepted after a match or event has commenced, bets will be settled as follows:
i) If the event and market is covered In-Play then bets will stand at the revised price at the time the bet was placed (where a revised price is deemed less than 1.01 then bets will be void), unless the outcome is already known in which case such bets will be void.
ii) If the event or market is not covered In-Play then the bet will stand as long as the selected participant or team has not gained a material advantage (e.g. a score, sending off for the other team etc.). Where a material advantage has been gained WisdomBets reserve the right to void the bet, win or lose. Any bet placed where the outcome is already known, including In-Play, will be made void.
6.9 Obvious Error - Maximum Winnings - The maximum amount which can be won for a bet placed where there is an Obvious Error and a revised price is USD 5,000 or its equivalent, unless the expected winning amount of the original bet was greater than USD 5,000 or its equivalent. In such circumstances, the winning amount of the bet placed at the revised price will equal that of the original bet with any excess stake becoming void.
7.1 WisdomBets actively monitors traffic to and from the Website. WisdomBets reserves the right in its sole discretion to block access where evidence indicative of automated or robotic activity is found.
7.2 WisdomBets reserves the right to restrict access to all or certain parts of the Website in respect of certain jurisdictions.
7.3 WisdomBets may alter or amend the products offered via the Website at any time and for any reason.
7.4 From time to time, all or part of the Website may be unavailable for use by you because of our maintenance of the Website and/or alteration or amendment of any of the Website products.
WisdomBets does not accept any liability for any damages, liabilities or losses which are deemed or alleged to have arisen out of or in connection with the Website or its content (including delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the Website or its content or any errors or omissions in content).
While WisdomBets endeavours to ensure that the information on the Website is correct, WisdomBets does not warrant the accuracy or completeness of the information and material on the Website. The Website may contain typographical errors or other inaccuracies, or information that is out of date. WisdomBets is under no obligation to update such material. The information and material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, WisdomBets provides you with the Website on the basis that WisdomBets excludes all representations, express or implied warranties, conditions and other terms which but for these terms and conditions might have effect in relation to the Website.
WisdomBets’s total aggregate liability to you under or in connection with these Terms and Conditions does not exceed:
(a) the value of the bets you placed via your account in respect of the relevant bet or product that gave rise to the relevant liability;
(b) the amount of applicable monies, where such monies have been misplaced by us.
(c) USD 5,000 (or its equivalent) in respect of any other liability.
WisdomBets shall not be liable, in contract, tort (including negligence) or for breach of statutory duty or in any other way for any of the following (whether incurred directly or indirectly):
(a) loss of profits;
(b) loss of business;
(c) loss of revenue;
(d) loss of opportunity;
(e) loss of data;
(f) loss of goodwill or reputation; or
(g) any special, indirect or consequential losses,
Whether or not such losses were within the contemplation of the parties at the date of these terms and conditions.
OUR INTELLECTUAL PROPERTY RIGHTS
The contents of the Website are protected by international copyright laws and other intellectual property rights. The owner of these rights is WisdomBets, its affiliates or other third party licensors.
All product and company names and logos mentioned on the Website are the trademarks, service marks or trading names of their respective owners, including WisdomBets.
Except to the extent required to use a product for the purpose of placing bets, no part of the Website may be reproduced or stored, modified, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including text, graphics, video, messages, code and/or software without our express prior written consent.
If you make use of a feature that allows you to upload material, information, comments, postings or other content to the Website ("User Content"), then the User Content will be considered to be non-confidential and non-proprietary and WisdomBets has the right to use, copy, distribute and disclose to third parties any User Content for any purpose. WisdomBets also has the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights or of their right to privacy. WisdomBets has the right to remove, amend or edit any User Content you make on the Website.
Any commercial use or exploitation of the Website or its content is strictly prohibited.
In no event will any delay, failure or omission (in whole or in part) in enforcing, exercising or pursuing any right, power, privilege, claim or remedy conferred by or arising under these Terms and Conditions or by law, be deemed to be or construed as a waiver of that or any other right, power, privilege, claim or remedy in respect of the circumstances in question, or operate so as to bar the enforcement of that, or any other right, power, privilege, claim or remedy, in any other instance at any time or times subsequently.
The rights and remedies provided by these Terms and Conditions are cumulative and (unless otherwise provided in these Terms and Conditions) do not exclude any other rights or remedies available in law.
If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect.
You shall execute or cause to be executed all documents and do or cause to be done all further acts and things consistent with the terms of these Terms and Conditions that WisdomBets may from time to time reasonably require in order to vest in and secure to WisdomBets the full benefit of rights and benefits to be transferred or granted to WisdomBets under these Terms and Conditions and for the protection and enforcement of the same and otherwise to give full effect to the terms of these Terms and Conditions.
Nothing in these Terms and Conditions shall create or be deemed to create a partnership, joint venture or principal-agent relationship between the parties and no party shall have authority to bind any other in any way unless expressly provided otherwise in these Terms and Conditions.
WisdomBets shall not be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations if such delay or failure results from events, circumstances or causes beyond its reasonable control including (without limitation) any telecommunications network failures, power failures, failures in third party computer hardware or software, fire, lightning, explosion, flood, severe weather, industrial disputes or lock-outs, terrorist activity and acts of government or other competent authorities. In such circumstances the time for performance shall be extended by a period equivalent to the period during which performance of the obligation has been delayed or failed to be performed.
WisdomBets may assign, transfer, charge, sub-license or deal in any other manner with these Terms and Conditions, or sub-contract any of its rights and obligations under these Terms and Conditions, to any party including any company within the WisdomBets group.
Any notice to be given under these Terms and Conditions must be in writing, in English and may be served by hand delivery, first class post, recorded delivery or registered post or airmail, email or fax to: (a) in the case of WisdomBets, the address of the relevant WsdomBets company as set out at the beginning of these Terms and Conditions or as displayed on the Website; and (b) in respect of notices given by WisdomBets to you, pursuant to the customer registration procedure (including any amendment to those details you have notified to WisdomBets). Any notice shall be deemed to have been received: (a) if delivered by hand, at the time of delivery; (b) if sent by first class post, recorded delivery or registered post, at 09.30 (GMT) on the second clear day after the date of posting; (c) if sent by pre-paid registered airmail, at 09.30 (GMT) on the fifth clear day after the date of posting; (d) if sent by email, at the time of sending; and (e) if sent by fax, at the time of transmission by the sender.
I. COMPLAINTS, DISPUTES, GOVERNING LAW AND JURISDICTION
Should there be any claim or dispute arising from a past or current transaction, please contact us. If WisdomBets is unable to settle the dispute, SportyBet will refer the dispute to an arbiter, whose decision will be final (save in respect of any manifest error) subject to full representation given to all parties involved. No dispute regarding any bet/wager will result in litigation, court action or objection to a bookmaker’s licence or permit (including any remote operator’s licence or personal licence) unless WisdomBets fails to implement the decision given by arbitration.
By accepting these Terms and Conditions and/or placing bets or wagers and/or making use (whether authorised or not) of the facilities offered by WisdomBets (whether through the Website or otherwise), you irrevocably agree that the courts of Nigeria shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions. Notwithstanding the foregoing, WisdmBets shall be entitled to bring a claim against a customer in the court of the customer's country of domicile.
CURRENCY OPTIONS AVAILABLE AT WisdomBets
Nigeria Naira (NGN)
Sports and Special Event Betting
We accept bets/wagers for sporting and other special events that are advertised on the Website. All such bets/wagers are subject to the rules applicable to each sport, e.g. Soccer,Crickets,Tennis, etc. In a match between two teams where the participants are named, if any player is replaced prior to the match starting, all match bets placed prior to the change will be void, win or lose. Our general betting rules will apply to any situations not covered by the special rules.
The result of a match or event will be determined on the day of its conclusion for betting purposes, subject to confirmation by the relevant sport's governing body. Any subsequent enquiry that may result in an overturned decision will not be recognised by SportyBet, and original settlement of bets will stand.
If the venue for a sporting event is changed, all bets placed based on the original venue will be made void and stakes refunded, unless otherwise stated.
Minimum bets amount
The minimum bets amount for each order is the relevant value defined below based on the currency of the user’s account :N100
The maximum winnings for each bet is the relevant value defined below based on the currency of the user’s account: NGN 5,000,000.
Related Contingency Betting
Multiple bets which combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other.
For example, in a football match involving Arsenal and Everton:
If the odds for Manchester United to win at home against Tottenham are 2.00 and the correct score odds for Manchester United to win 1-0 is 8.00, by having the multiple bet of Manchester United to win and the correct score to be 1-0, a customer would be getting 16.00 for an bet that should have odds of 8.00, as if Manchester United win 1-0 they would automatically have won the match.
An exception to this rule is where special odds are offered for the combined eventuality, e.g. First Player to Score/Correct Score, known as a Scorecast.
When the related parts of a bet are resolved at different times but still within the same tournament, the bet will be settled as instructed, with the price of the second or subsequent selection being determined at each individual stage.
For example, a multiple bet of:
Nadal to win the semi-final of Wimbledon; and
Nadal to win the Wimbledon tournament outright.
As the odds of the second selection depends on the outcome of the first, the odds of Nadal winning the tournament at the time the bet was struck cannot be used to calculate the multiple bet, and the correct odds after the initial selection is completed will be attributed instead.
Multiple bets which combine different selections within different events are also not accepted where the outcome of one affects or is affected by the other.
For example, a multiple bet selecting:
Formosa to win the 2000 Guineas; and
Formosa to win the Derby.
As the odds for Formosa to win the Derby depend on whether she wins the 2000 Guineas, the odds for her to win the Derby at the time the bet was struck cannot be used to calculate the multiple bet. A special price to win both races will be quoted instead.
In the case of all multiples including selections with related outcomes, if a bet is taken inadvertently wisdomBetS reserves the right to void part of or the whole of the bet.
WisdomBets is committed to Responsible Gaming. We are dedicated to make gaming as an enjoyable leisure activity and provide an enjoyable betting experience to all involved parties. The majority of players enjoy the entertainment and gaming services we provided but for some people gaming may stop being a harmless leisure activity and become a problem. WisdomBets has a series of measures for responsible betting which allow customers to limit their spending and it is a mature way of ensuring all involved parties stay in control.
Stay in Control, It's Only a Game
We believe that gaming should always be an enjoyable activity and our customers can have fun from betting. Please kindly remember these following tips, it may help you to keep in control and make sure gaming will not become a problem.
Only place bets with amounts that you can afford to lose.
Gambling should be entertaining and not be seen as a way of making money.
Bet sensibly and never chase your losses.
Keep track of the time and amount you spend.
Balance gambling with other activities. Think about if you are still having fun from betting if gaming is your only entertainment.
Take regular breaks from gambling. You can use your self-exclusion option and our well-trained staff will call you to confirm your decision.
Don’t gamble when under the abnormal conditions such as alcohol or when you’re upset.
If you need to talk with somebody about betting problem, you can contact our customer service. Moreover, there are many self-help organizations that provide help and assistance to people who have a problem with betting.
Restrictions of Minors
It is against the law for those under the age of 18 to gamble, and WisdomBets takes its responsibility to prevent underage gambling very seriously.
Players who are below the age of 18 are prohibited from gambling.
We have measures to refuse under-age betting. Each person who wants to sign up for a new account at WisdomBets must tick the box ensuring they are over 18 years old. The registration will be rejected if they do not tick the box.
Each person should fill in detailed personal information including name, date of birth, address to make sure that the person is over 18 years.
The payment services of WisdomsBets are based on mobile money. Players have to be aged 18 or above to register such services and they must have a valid national ID card.
Other suggestions in order to avoid having minors from gambling at WisdomBets:
a) Do not share details such as: username, password, among other sensitive information.
b) Lock your computer with a password if you are using a public or shared computer.
c) Enlighten your kids on any potential risks concerning gambling.
Use Websites Filtering software. There are a number of third party applications that you can use in order to monitor or restrict access to the internet:
a) Net Nanny (www.netnanny.com): a general blocking software that protects children from accessing inappropriate web content. Also available for iOS and Android devices.
b) CYBERsitter (www.cybersitter.com): a filtering software which allows parents to choose which websites to block.
c) GamBlock (www.gamblock.com): a specific blocking software for gambling websites. Also available for Android devices.
WisdomBets believe the majority of players enjoy the experience from betting in a responsible manner. However, for some reason, a small number of players might have a harmful impact from gambling. By answering such self-assessment questions below, it will help you consider if you have a problem:
When you lose money, do you feel lost or depressed?
When you lose money, do you want to gamble again to win money back ASAP?
Do you run out of all money on betting in your account?
Have you borrowed money from others and spend on betting?
Have you lost interest in your family, friends or hobbies because of betting?
Do you ever feel suicidal because of betting?
WisdomBets provide Self-Exclusion option that allows players to temporarily close their account for a specified period. During this period, players will not be able to bet or play games, although players can still login to withdraw any remaining balance. However, please be noted that players can’t re-open the account during this period. We suggest players to consider this option or seek support from our customer service to help dealing with this problem.
Friends and Family
WisdomBets believes betting problems might have a negative impact on the player’s friends and family. If you are concerned that one of your friends or family members has gambling issues, the following are some signs of such issues:
Lying about gaming behavior
Constantly borrowing money or even stealing
Lost interest in hobbies or has an abnormal situations
Neglects work or studies
In cases such as above or other special cases, we highly recommend that you have the courage to contact us and to seek help.